Your dedicated hiring partner for

Australia and New Zealand startups,

built for how you work.

I was the first Customer Success hire and third employee at Zoom in APAC.

Whether you're a founder building your first revenue team, or a TA leader who needs a trusted specialist on hard-to-fill GTM roles, you get a recruiter who knows the work, knows the market, and works inside your process.

THE ZERO RISK START

$0 placement fees ever.

Flat monthly subscription

If no candidate is worth progressing, you don't pay for that month.


No negotiations. No questions asked. Applies to Growth Plan with feedback within 5 business days.


WHAT CLIENTS SAY

Trusted by startups, scaleups and enterprises


SuccessEngine has played a pivotal role in developing our Customer Success function. With their assistance, we have streamlined our internal processes and transformed our approach to consistently delivering value to our customers


Helder Klemp, Co-Founder and CEO, DNX Solutions


As our CX team expanded rapidly from two to nine members, we encountered the typical challenges of scaling up. Huey came highly recommended to help mature our CX processes and develop a more targeted onboarding experience for our users. He excelled in researching and formulating strategies, but crucially for our time-strapped team, he was hands-on in implementing his recommendations. I greatly valued his advice; he was consistently accessible and prompt in providing thoughtful responses - an absolute pleasure to work with!

Zoe Lowres, Co-Founder, Programa


As a startup about to launch a Customer Success team, Huey was hugely helpful in validating our plans with some valuable advice on what to change that I feel is going to make a substantial difference in the activation and retention of our customers. Really pleased to have had the chance to speak with someone of Huey's experience

Martin Taylor, Co-Founder and CEO, AlphaGen Analytics


WHO IS THIS FOR

Specialist GTM Recruitment for

Founders & Talent Acquisition Teams

Founders & Hiring Managers

You're moving fast and need someone who can hit the ground running. You need help with sourcing, screening, and shortlisting the right GTM hires without you having to become a recruitment expert.


  • Making your first CS, AE, or GTM hire and the stakes are high
  • No internal TA function. You need someone to run the full process
  • Scaling a GTM team quickly after product-market fit
  • Senior/Executive GTM roles


Talent Acquisition Teams

You run a great talent function but need additional help from a  recruiter who speaks the language. We plug in as your dedicated GTM specialist, inside your process.


  • Support on hard to fill GTM roles
  • Direct sourcing for senior searches
  • Been burned by agencies who can't screen CS or revenue roles beyond keywords
  • Market insight & Salary Benchmarking

WHY SUCCESSENGINE

Why startups choose SuccessEngine for GTM Hiring

We're not here to replace your TA function. We're here to make it stronger by handling the specialist GTM roles where deep market knowledge makes all the difference.

GTM specialist depth, not generalist coverage

GTM hiring is a discipline of its own. With 10+ years in CS and revenue leadership including building Zoom's APAC CS function, I bring the market knowledge and candidate networks your team can plug straight into.




I started in TA, I know how it operates

Before moving into Customer Success, I worked in internal talent acquisition. I know how TA teams are structured, what good looks like, and how to work inside a hiring process rather than around it. Shared pipelines, your scorecards, your tone. I integrate, not disrupt.


Fast to start, rigorous throughout


First candidates in front of you within 5 days. I source actively and screen thoroughly so your hiring managers are spending time with people who are genuinely worth meeting, not working through a pile to find them.



POSITIONS WE RECRUIT

GTM roles we recruit across Australia and New Zealand

Customer Success & Support

  • Customer Success Manager
  • Senior / Enterprise CSM
  • CS Team Lead
  • Director of Customer Success
  • VP / Head of Customer Success
  • Chief Customer Officer
  • Onboarding Specialist
  • Implementation Manager
  • Technical Account Manager
  • Customer Support


Sales & Account Management



  • Account Executive
  • SDR / BDR
  • Account Manager
  • Renewals Manager
  • Senior Account Manager
  • Director of Account Management
  • VP of Sales
  • Solutions Engineer (Pre-sales)

Marketing & RevOps



  • Head of Marketing
  • Demand Generation Manager
  • Product Marketing Manager
  • Revenue Operations Manager
  • CS Operations Analyst
  • Partnerships Manager
  • Sales Enablement Lead


PRICING

Subscription GTM Recruitment:

Flat Monthly Fee, No Placement Costs

Scale up or down as your hiring needs change.

Growth

$5,000/month

Up to 2 active roles


Perfect for founders making their first GTM hires, or TA teams needing a specialist on one or two focused searches at a time.



  • Up to 2 active roles at a time
  • Candidates in front of you within 5 days
  • Proactive direct sourcing, not just job ads
  • ATS integration & weekly hiring updates
  • Salary benchmarking & market insights


No interviews progressed = no charge


If no candidate is progressed past initial screen in a given month, that month's subscription is waived. Applies to Growth plan only. Requires that submitted candidates have been reviewed and feedback provided within 5 business days of submission.

Get started

Scale

$8,000/month

Unlimited active roles


For companies building out a full GTM team or TA functions that want a fully embedded GTM specialist running multiple searches in parallel.


  • Unlimited active roles
  • Candidates in front of you within 5 days
  • Proactive direct sourcing, not just job ads
  • ATS integration & weekly hiring updates
  • Salary benchmarking & market insights
  • Hiring strategy and team structure input
  • Interview & assessment design
  • First priority on all new roles added



Get started

WHY SUBSCRIPTION BEATS PLACEMENT FEES

60%

avg cost saving vs

traditional agency

A typical agency charges 15-18% per placement.

On a $120K role that's $18-22K for a single role.

With SuccessEngine, your monthly subscription covers every search, every conversation, and every hire made that month.

No per-placement fees, ever.

Huey Le, founder of SuccessEngine, Customer Success recruitment specialist

         MEET THE FOUNDER

"I started in internal TA before moving into Customer Success. I've sat in both chairs so when TA teams bring me in as a specialist, I already speak their language"

I've spent my career on both sides of the hiring table. I started in internal talent acquisition, then crossed into Customer Success at LinkedIn where I training internal TA and external agency recruiters on using Linkedin Recruiter. From there I joined Zoom as the third employee and first Customer Success hire in APAC and was part of the founding team that built the region from zero. I hired and developed the CS team across Australia, India, Japan, Korea, the Philippines, and Singapore as the company scaled.


I know what great looks like at seed stage versus Series B. I know the red flags that hide behind polished interview answers.



  • Part of the founding team at Zoom APAC - 1st CS hire, 3rd employee.
  • CS leader who built Zoom's APAC Customer Success function
  • CSM at LinkedIn, training their recruiters on sourcing and headhunting
  • GTM strategy consultant across 12+ startups and scaleups
  • Founder, SuccessJobs, ANZ's only dedicated CS job board
  • Founder of Australia's first Customer Success community



FAQ's

  • Is there a minimum contract length?

    Monthly rolling, no lock-in. Scale up when hiring ramps, pause when it slows,  just like you would with a contractor on your internal team.

  • How does the no-charge guarantee work?

    If I don't deliver candidates worth interviewing in a given month, you don't pay for that month. No negotiations, no questions asked. Requires feedback on submitted candidates within 5 business days. Applies to the Growth plan.

  • How does this work alongside our TA team?

    Qualified candidates in your inbox within a week. Guaranteed. I don't send you a pile of resumes, I send people I've already screened and would hire myself.

  • How quickly can you find candidates?

    Qualified candidates in your inbox within 5 days. My last two placements both closed in under 3 weeks. 

  • What if a role takes longer than expected?

    We keep going. There's no incentive to rush a bad hire or walk away from a tough search.  The subscription model means I'm accountable to the outcome, not the placement.

  • How many clients do you work with at once?

    Deliberately few. I cap active clients so every search gets my full attention. If we're not a fit right now due to capacity, I'll tell you upfront.