Embedded GTM hiring partner for

Australia and New Zealand startups,

built for how you work.

I was the first Customer Success hire and third employee at Zoom in APAC.


Whether you're a founder building your first revenue team, or a TA leader who needs a trusted specialist on hard-to-fill GTM roles, you get a recruiter who knows the role, knows the market, and closes fast.


Most hires close inside 3 weeks for $5K total. If it runs longer, you're capped at $10K. I keep searching for free until we place.


And if I'm not sending you anyone worth interviewing? You don't pay that month.

THE ZERO RISK START

No placement fees ever.

Flat monthly subscription recruiting

If no candidate is worth progressing, you don't pay for that month.


Flat monthly subscription recruiting. Most hires close inside 3 weeks for $5K total.


If it runs longer, you're capped at $10K. After that, I keep searching for free until we place the candidate.


The cap is your insurance. Not a payment plan.


No negotiations. No questions asked. Applies to Growth Plan with feedback within 5 business days.

WHAT CLIENTS SAY

Trusted by startups, scaleups and enterprises


Huey is a professional recruiter, who presented excellent candidates quickly. He responded to correspondence quickly and was a pleasure to work with

Rachael Ward

VP, People and Culture

EFTsure


I have been in Customer Success for a very long time, and thought I had the time and capacity to be able to source my own network and LinkedIn to move fast, but nobody beats Huey. 


Huey provided a near-perfect end-to-end experience for Komo Technologies. His industry knowledge, and ability to ask great questions to get to the root of the challenge, allowing him to source great quality candidates was simply fantastic. I was able to trust Huey to work autonomously to provide me with a number of candidates that we were able to find a perfect addition to our business, in double-quick time. 


The final candidate was far and away the best of all the candidates we had sourced ourselves. During and after the hiring process, Huey stayed in close contact, never pushing the hiring manager to choose his candidates, and trusted the process. He always maintained high levels of integrity and transparency throughout, and I didn't hesitate to sign on for a longer agreement with Huey and Success Engine.


10/10 - Strongly Recommend.

Niel Isdale

Chief Customer Officer

Komo Technologies


Huey worked closely with us to understand exactly what we were looking for in a candidate. He kept us informed at each stage of the process, and we were able to hire an exceptional team member as a result.

Josh Suntup

Head of Customer Success

Lessn


SuccessEngine has played a pivotal role in developing our Customer Success function. With their assistance, we have streamlined our internal processes and transformed our approach to consistently delivering value to our customers


Helder Klemp

Co-Founder and CEO

DNX Solutions


As our CX team expanded rapidly from two to nine members, we encountered the typical challenges of scaling up. Huey came highly recommended to help mature our CX processes and develop a more targeted onboarding experience for our users. He excelled in researching and formulating strategies, but crucially for our time-strapped team, he was hands-on in implementing his recommendations. I greatly valued his advice; he was consistently accessible and prompt in providing thoughtful responses - an absolute pleasure to work with!

Zoe Lowres

Co-Founder

Programa


Huey really understood the type of candidates we were looking for, and provided only profiles that matched the type of person we were after - no time wasting. He made it a very easy and straightforward process. 

Huey actually listens, which I found really refreshing. Would always recommend Huey and will use him for our future hiring requirements.

Laura Rod

Head of Operations

Eguarantee

WHO IS THIS FOR

Embedded recruitment built for founders and TA leaders who are tired of waiting

Founders & Hiring Managers

You're moving fast and need GTM hires now. You've either:


  • Built product market fit and now need your first/next hire (and the stakes are high)
  • Scaled your team and need to professionalise your GTM team
  • Tried hiring on your own and wasted 3 months, or used a recruiter who sent 50 resumes.


With me, you skip the pile. I send you people I'd hire myself. Your first shortlist within 5 days.

Talent Acquisition Teams

You run a solid TA function but need specialised coverage on the roles where deep market knowledge matters: CS hires, senior sales roles, GTM leadership.


  • I don't replace your team. I plug in as your dedicated GTM specialist. I know your ATS, I follow your scorecards, I respect your process.

WHY SUCCESSENGINE

Why startups choose an embedded recruiter over a generalist agency

We're not here to replace your TA function. We're here to make it stronger by handling the specialist GTM roles where deep market knowledge makes all the difference.

GTM specialist depth, proven track record

I didn't just work at Zoom. I've closed 15+ roles in the last 18 month, that's the proof. I know what great looks like at seed stage vs. Series B. I know the red flags hiding behind polished interview answers.




I started in TA, I know how it operates

Before moving into Customer Success, I worked in internal talent acquisition. I know what good TA looks like, and I know how to work inside your process and not around it.





Speed + rigor, not speed or rigor


My last two closures took 3 weeks each. Not because I rushed them, but because I source actively, screen ruthlessly, and don't waste hiring managers' time on maybes. You're spending time with people genuinely worth meeting.



POSITIONS WE RECRUIT

GTM roles we recruit across Australia and New Zealand

Customer Success & Support

  • Customer Success Manager
  • Senior / Enterprise CSM
  • CS Team Lead
  • Director of Customer Success
  • VP / Head of Customer Success
  • Chief Customer Officer
  • Onboarding Specialist
  • Implementation Manager
  • Technical Account Manager
  • Customer Support


Sales & Account Management



  • Account Executive
  • SDR / BDR
  • Account Manager
  • Renewals Manager
  • Senior Account Manager
  • Director of Account Management
  • VP of Sales
  • Solutions Engineer (Pre-sales)

Marketing & RevOps


  • Head of Marketing
  • Demand Generation Manager
  • Product Marketing Manager
  • Revenue Operations Manager
  • CS Operations Analyst
  • Partnerships Manager
  • Sales Enablement Lead


PRICING

Fractional Recruiting Subscription model.

Flat Monthly Fee, No Placement Costs ever.

Scale up or down as your hiring needs change.

Growth
Up to 2 active roles


$5,000+ GST/month

Most hires close in one month


Perfect for founders making their first GTM hires, or TA teams needing a specialist on one or two focused searches at a time.


  • Up to 2 active roles at a time
  • Candidates in front of you within 5 days
  • Proactive direct sourcing, not just job ads
  • ATS integration & weekly hiring updates
  • Salary benchmarking & market insights


The guarantee:


If I don't progress candidates worth interviewing in a given month, you don't pay that month. No negotiations, no questions asked. (Requires feedback on submissions within 5 business days.)



💡 Prefer a contingency-style arrangement?


Start on the Growth Plan at $5,000/month, capped at $10,000. Once the cap is hit, the search continues free of charge until placement. All the benefits of a dedicated specialist, none of the open-ended risk.


Get started

Scale

Unlimited active roles


$7,000+ GST/month

For teams building fast 🚀


For companies building out a full GTM team or TA functions that want a fully embedded GTM specialist running multiple searches in parallel.

  • Unlimited concurrent roles
  • Candidates in front of you within 5 days
  • Proactive direct sourcing, not just job ads
  • ATS integration & weekly hiring updates
  • Salary benchmarking & market insights
  • Hiring strategy and team structure input
  • Interview & assessment design
  • First priority on all new roles added



Get started

WHY SUBSCRIPTION BEATS PLACEMENT FEES

60%

avg cost saving vs

traditional agency

A typical agency charges 15-18% per placement.

On a $120K role that's $18-22K for a single role.

With SuccessEngine, your monthly subscription covers every search, every conversation, and every hire made that month.

No per-placement fees, ever.

Huey Le, founder of SuccessEngine, Customer Success recruitment specialist

         MEET THE FOUNDER

"I've sat on both sides of the hiring table.

That changes everything."

I've spent my career on both sides of the hiring table. I started in internal talent acquisition, then crossed into Customer Success at LinkedIn where I training internal TA and external agency recruiters on using Linkedin Recruiter. From there I joined Zoom as the third employee and first Customer Success hire in APAC and was part of the founding team that built the region from zero. I hired and developed the CS team across Australia, India, Japan, Korea, the Philippines, and Singapore as the company scaled.


I've seen what great looks like at seed stage versus Series B. I know what questions reveal someone who can actually do the job versus someone who sounds good in interviews.


I get founders because I've been one (sort of) and I know the speed you need to move and the standards you have to maintain. I get TA leaders because I've trained them and worked inside their processes.



  • Founder, SuccessEngine (subscription GTM recruiting)
  • 15+ hires placed in last 18 months
  • First CS hire at Zoom APAC, built APAC CS function across 6 countries
  • Customer Success Manager at LinkedIn (trained TA on recruiting)
  • Started Australia's first Customer Success community.



FAQ's

  • Is there a minimum contract length?

    Monthly rolling, no lock-in. Scale up when hiring ramps, pause when it slows,  just like you would with a contractor on your internal team.

  • Do you offer contingency recruitment?

    Yes  and it's simpler than you think. You start on our Growth Plan at $5,000/month, capped at $10,000 total. Once that cap is reached, we continue searching at no additional cost until the right candidate is placed. You get the speed and specialist depth of a dedicated recruiter, with the risk profile of contingency. No open-ended fees, ever.

  • What's the onboarding process?

    We connect to your ATS (or set up email/Slack handoff if you don't have one). You tell me what you're hiring for. Within 5 days, I send you qualified candidates I've already screened and would hire myself. Then we iterate based on your feedback.

  • How does the no-charge guarantee work?

    Simple: If I progress zero candidates worth interviewing in a given month (you confirm via feedback), you don't pay that month. Applies to Growth plan. Requires feedback within 5 business days of submission.

  • How does this work alongside our TA team?

    Qualified candidates in your inbox within a week. Guaranteed. I don't send you a pile of resumes, I send people I've already screened and would hire myself.

  • How quickly can you find candidates?

    My last two placements closed in under 3 weeks. I don't wait for job applications, I source actively. You'll typically see candidates within 5 days of briefing.

  • What if a role takes longer than expected?

    We keep going. There's no incentive to rush a bad hire or walk away from a tough search.  The subscription model means I'm accountable to the outcome, not the placement.

  • How many clients do you work with at once?

    Deliberately few. I cap active clients at 3. This ensures every search gets my full attention. If we're not a fit right now due to capacity, I'll tell you upfront.